Policies
Refund Policy
If we have made a mistake in your purchase order or a part is defective, simply contact us and we will correct the issue with a replacement. If the product is no longer available, we will refund your money. We apologize in advance for any inconvenience this may have caused you.All returns must be made within 14 days of purchase date accompanied by receipt or transaction order number for a refund. The product must be in its original unopened packaging.
All sales are final on patterns, books, software, special orders, kits, gift cards, thread and cut yardage.
Classroom Policy
Signing up for Classes is easy!
Sign up using the Add-To-Cart button online, or register at our store.
Please be courteous and sign up for classes several days in advanced if possible as teachers need enough time to prep for all students.
Class fees must be paid in full at time of registration.
All spots are first-come first-served.
Class fees are for instruction only, and do not include materials or patterns unless stated otherwise.
Please be courteous and sign up for classes several days in advanced if possible as teachers need enough time to prep for all students.
Class fees must be paid in full at time of registration.
All spots are first-come first-served.
Class fees are for instruction only, and do not include materials or patterns unless stated otherwise.
Class supply lists are available on class description or at our store.
Get 10% off any class supplies in store right before and during your class. (Discount is not to be combined with other offers.)
All class requirements are stated on each class description.
All class attendees must have their own copy of the required book/pattern/magazine/handout for the class.
Absolutely no scanned copies allowed in class, and no sharing of patterns or books.
Dedicated ironing stations are available throughout the classroom.
Get 10% off any class supplies in store right before and during your class. (Discount is not to be combined with other offers.)
All class requirements are stated on each class description.
All class attendees must have their own copy of the required book/pattern/magazine/handout for the class.
Absolutely no scanned copies allowed in class, and no sharing of patterns or books.
Dedicated ironing stations are available throughout the classroom.
Classroom Rules:
Class will start on the hour, so please arrive 10-15 minutes early to set up.
Attendees should refrain from wearing perfume or scented products, as a courtesy to those who have allergies or sensitivity to strong scents.
Cell phones should be set to vibrate or silenced during class time.
If you need to use your phone please leave the classroom to do so as a courtesy to the teacher and other students.
Classes are only for those who paid and registered.
Please do not bring non-registered guests to class.
Drinks are allowed but must be in a spill proof container with a lid.
Cancellations:
Attendees should refrain from wearing perfume or scented products, as a courtesy to those who have allergies or sensitivity to strong scents.
Cell phones should be set to vibrate or silenced during class time.
If you need to use your phone please leave the classroom to do so as a courtesy to the teacher and other students.
Classes are only for those who paid and registered.
Please do not bring non-registered guests to class.
Drinks are allowed but must be in a spill proof container with a lid.
Cancellations:
All classes have a minimum enrollment of 3 students.
If the class does not make due to low enrollment by at least 48 hours before the scheduled class, you will be notified and all course fees will be returned in full.
A 48-hour in-advance cancellation is required to receive your money back if you cannot make the class.
If the class does not make due to low enrollment by at least 48 hours before the scheduled class, you will be notified and all course fees will be returned in full.
A 48-hour in-advance cancellation is required to receive your money back if you cannot make the class.
Cancellations within the 48-hour time will NOT receive a refund, but you may send someone else in your place.
No refunds will be given for a "no show" regardless of reason.
Some classes may be non-refundable or require a 7 day advanced cancellation before refund is issued.
This mostly applies to classes with all materials included, and changes to cancellation policy will be stated in class description.
No refunds will be given for a "no show" regardless of reason.
Some classes may be non-refundable or require a 7 day advanced cancellation before refund is issued.
This mostly applies to classes with all materials included, and changes to cancellation policy will be stated in class description.
For free classes, please be considerate in cancelling 48 hours in advance so others may take advantage of free classes.
Heirloom Elegance reserves the right to cancel class for any reason.
If this happens, you will be refunded your full class fee.
If this happens, you will be refunded your full class fee.
Special Orders
Special orders require payment in full at the time of the order. All sales are final on special orders.Pricing on the Web
Cardinal Creek Quilting is not responsible for any typographical errors related to a product price and reserves the right to change a product price at any time.Privacy Notice
This privacy notice discloses the privacy practices for https://cardinalcreekquilting.com This privacy notice applies solely to information collected by this website. It will notify the following:1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third parties outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about other specials, new products, services, or changes in this privacy policy.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email address or phone number given on the website:1.See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for the lock icon in the address bard and looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example billing or customer service) are granted access to personally identifiable information. The computer/servers in which we store personally identifiable information are kept in a secure environment.
Shipping
PLEASE CALL (361) 207-4268 FOR FULL SHIPPING RATES INFORMATIONShipment processing time
All orders are processed in 2-3 days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.Damages
https://cardinalcreekquilting.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (361) 207-4268 or via email at cardinalcreekquilting@gmail.com